Welfare Administrator
Welfare Administrator
An exciting opportunity has arisen to join us as a Welfare Administrator. The Welfare team, part of the department of Health & Wellbeing, support the Chelsea Pensioners to experience a high level of overall wellbeing. Working within this team is a hugely rewarding and fulfilling experience where no two days are the same.
Reporting to the Head of In-Pensioner Welfare, you will be the welcoming face of the Welfare department — providing front-of-house support and being a key point of contact for our In-Pensioners, their families, and external stakeholders. In this role you will assist with a wide range of administrative and practical tasks to support the In-Pensioners.
Key Responsibilities:
- Respond to daily queries from In-Pensioners, families, and colleagues.
- Assist In-Pensioners with tasks such as form-filling, booking appointments, and troubleshooting devices.
- Coordinate transport and peer escorts for hospital visits.
- Maintain accurate records and manage the issuing of mobile pendants.
- Support the planning of onsite activities, training, and workshops.
- Provide general admin support across the Welfare team.
About You:
Professionalism, flexibility, and strong communication skills are essential, along with a proactive and supportive approach to teamwork.
This is a full time role working an average of 41 hours per week.
About Us
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process
Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:
- Ask for references from those you have listed on your application form
- Check your right to live and work in the UK
- Check any declarations you have made on your application form
- Ask you to complete a medical form
- Carry out an Enhanced DBS application.