Email Disclaimer and Information
Who we are
This page applies to emails sent by the Royal Hospital Chelsea (RHC), the home of the Chelsea Pensioners, retired soldiers of the British Army. Since 1692 we have offered care and comradeship for veterans in recognition of their service to the nation.
- Royal Hospital Chelsea is a Royal Charter institution - established by Letters Patent. It works alongside the organisations listed below. Which organisation an email comes from depends on the service concerned, and the sender's email signature will tell you.
- Royal Hospital Chelsea Appeal Ltd
A company limited by guarantee, registered in England and Wales, company number 03701005. Registered charity number 1076414.
- Chelsea Pensioner (RH) Ltd
Registered in England and Wales, company number 03853787.
- Tricorne Traders Ltd
Registered in England and Wales, company number 07382655.
Registered office of each company: Royal Hospital Chelsea, Royal Hospital Road. London. SW3 4SR.
Confidentiality
Emails from us may contain confidential, personal or commercially sensitive information. An email and any attachments are intended only for the person or organisation they are addressed to.
If you have received an email from us in error, please tell us straight away, do not copy, share or use its contents, and delete the email and any attachments.
The legal status of an email
An email disclaimer cannot decide whether a communication creates legal obligations. That depends on what the email says, the circumstances in which it was sent, and the authority of the person who sent it.
Personal information
If an email contains personal information, we handle it in line with our data protection policies. You can find out how we use personal information, and what your rights are, in our Privacy Policy.
Received an email in error?
If you think an email from us has reached you by mistake, please reply to the sender. Please do not forward the email to anyone else.
Viruses and malware
We take reasonable steps to protect our systems and emails from malicious software, but we cannot guarantee that an email or attachment is free from viruses. We recommend you use up-to-date security software on your own devices. If you receive a suspicious email that appears to come from us, please do not open any links or attachments and let us know at <to confirm with ICT>
Contact
For any questions about this page:
Email: dpo@chelsea-pensioners.org.uk
Telephone: +44 (0)20 7881 5200
Post: Royal Hospital Chelsea, Royal Hospital Road, London, SW3 4SR
Last reviewed: September 2026